XTrade is approved and regulated by (CySEC) Cyprus Securities and Exchange Commission for assistance in Europe and Belize. The customer service team can be reached 24/5 via different methods. There is a phone line that starts at 22:00 GMT on Sunday and ends 22:00 GMT on Friday. There is including email support and the agent has a great social media presence.
For common enquiries and help, Xtrade may be communicated using a live chat function in the top right corner