XTrade is approved and regulated by (CySEC) Cyprus Securities and Exchange Commission for assistance in Europe and Belize. The customer service team can be reached 24/5 via different methods. There is a phone line that starts at 22:00 GMT on Sunday and ends 22:00 GMT on Friday. There is including email support and the agent has a great social media presence.
For common enquiries and help, Xtrade may be communicated using a live chat function in the top right corner of their homepage. The website carries 35 languages and live-chat agents are available in 6 different languages. The customer care team can support with a range of inquiries, from how to use the platform, delete an account, or travel account verification.
To follow the agent on social media:
The firm’s head office location in Cyprus plus its offices in Australia, Melbourne, amongst others, can be seen on the broker’s website.
Trader security in Xtrade:
Xtrade Australia gives a high level of cyber security, with 256-bit regular Secure Sockets Layer (SSL) encode and offered by Comodo, on all sales and website transactions. The broker has various identity theft and credit card protection in place, all of which share regular surveys. The website likewise uses True-Site identity insurance and complies with AICPA Web Trust support standards.
XTrade is an award-winning broker and a strong opponent versus brokers such as Plus500 and eToro. Its free signs and well-equipped training centre make it a practical choice for consumers new to CFDs and trading forex, in particular. With a decade of industry knowledge is also a great indicator that they’re reliable to trade with.
XTrade allows traders from Thailand, Australia, South Africa, Hong Kong, Singapore, India, Germany, France, Sweden, Norway, Italy, United Arab Emirates, Denmark, Saudi Arabia, Luxembourg, Kuwait, Qatar and most other nations. Traders cannot utilise XTrade from Canada, the United States, and the United Kingdom.